Don't Insure with them

They have horrible communication and awful turnaround time. There's no paper trail whatsoever, no email sent and no phone call. You constantly have to call them to follow up, you'll never be updated even if there's something they still need from you. I have been waiting for my cash payout for 3 weeks, every time I call I get told it'll be done by the end of the week. I am still waiting!!! This is the worst service ever received!