RG
Ramon G
1 reviews | Active since Dec 2024
04 Jan 2025, 10:24
DONT EVER PURCHASE ANYTHING FROM GAME ONLINE
Very disappointed client I purchased items online on the 18/12/2025. On the 19/12/2024 I received feedback from Game the items are (out of stock) and I will receive my refund in 3-5days into my account.
I went to 2 Game stores and they insisted my refund is in the process 17days later. The lady at costumer services said the items are in stock and they will deliver. I was confused 😕 am I getting refunded or the items.
PLEASE DONT PURCHASE ANYTHING ONLINE FROM GAME.
EMPLOYEES ARE UNSURE OF THEY COMPANY PROCESSES. PLEASE SEND YOUR STAFF FOR TRAINING.
WHY ADVERTISE ITEMS IF THEY OUT OF STOCK🤔
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Replies (2)RG
Ramon G's updateReviewer Update
04 Jan 2025, 12:56Communication is the key, keep the clients updated that's all. Why should we contact Game and get a run around.
I HOPE THIS GETS ADDRESSED SOON.
I HOPE THIS GETS ADDRESSED SOON.
RG
Ramon G's update04 Jan 2025, 12:56
Reviewer Update
Communication is the key, keep the clients updated that's all. Why should we contact Game and get a run around.
I HOPE THIS GETS ADDRESSED SOON.
I HOPE THIS GETS ADDRESSED SOON.
Game's replyOfficial
05 Jan 2025, 11:13Hi Ramon, thank you for getting back to us. I can understand your frustration that you were notified. This is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better.
Game's reply05 Jan 2025, 11:13
Official
Hi Ramon, thank you for getting back to us. I can understand your frustration that you were notified. This is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better.