1 reviews | Active since Oct 2020
DONT EVEN SHOP AT GAME
We contacted the Game on February 8, 2022, to report a problem with our refrigerator. We gave Game Store a thorough explanation of the problem and the problems we're having with the fridge.
We were told that the manufacturer would contact me to arrange for a technician to come out and inspect the refrigerator. On the 15th of February 2021, a Hisense technician came out and checked the fridge, advising that it is a frost fridge, which means it builds up frost quickly and that we should wipe down the drawers whenever we open the freezer doors to prevent it from building up, as well as cleaning the fridge once a week. Other than that, he is unable to assist and that we must return to the store. We explained to the Hisense technician that we were informed that this is a frost-free fridge and was told by the Hisense technician himself that if they advised that it is not a Frost-free fridge and if we were told that it is one.
We've gone back and forth between going to the store and calling them, and guess what? Today is March 29, 2022, and I have to go out and get a new fridge because the one I bought less than two years ago is no longer functional, and GAME has decided not to assist me. PLEASE NOTE THAT THE ITEMS SOLD BY GAME ARE DEFECTIVE AND THEY LIE ON SO MANY LEVELS THAT I WILL NEVER RECOMMEND THIS STORE TO ANYONE.
