TM
Tshepo M

1 reviews | Active since Aug 2020

19 Aug 2020, 08:53

Don’t Do It!

Horrible to say the least. I bought a cellphone for my little brother for his birthday a good week in advance. On the day, he never received his phone. I kept calling and emailing and after a month of waiting and looking like a lair. I cancelled my order which took another 2 weeks for them to cancel. I’m current waiting for my refund and it’s been another 2 weeks waiting. I don’t understand what’s so difficult, either deliver the goods or give us back our money it’s that simple. Personally I would not recommend it!

0
Replies (1)
Game
Game's reply19 Aug 2020, 11:58
Official
                       Hi Tshepo,

I'm sorry for the experience you've had with your query and the delay in response to your emails.

This is certainly not the service delivery we want you to have.

Thank you for taking my call, as discussed on the phone, your refund has been processed.

Kind Regards

Mlindeli Ngcana

Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********

www.game.co.za