Dont care attitude of Game Gateway/ Westwood Stores- KZN

I visited Game Gateway on several occasions last year and each time find staff in the Audio visual Department and Outdoor Department more interested in having their own little conversations instead of helping out customers. You literally have to beg the staff to help you out. I had a similar experience at Game Westwood Mall. Seems to be general trend amongst all Game Stores. Furthermore, none of the stores seem to have stock advertised in their weekly leaflet. My last visit to the Game Gateway store left me disappointed with a poor customer experience and no stock of the item advertised. In speaking to the Manager addressing the issue about the dont care attitude of the staff and non stock, I was assured by Sanele (Store Manager) that I would receive a " rain check" voucher. This was early December 2020. The Manager took down my Cell number as well as another customers number on a s**** piece of paper smaller than the size of your palm. To date - no SMS or voucher number has been received. Very Poor Service indeed.