1 reviews | Active since Mar 2009
Dont care attitude
I recently had the unpleasant oppurtunity to deal with some of the Game staff - Firstly Graham Venter from Fourways who promises to collect my damaged couches and never does it, Boysen Pillay who promised to call me back and took my cell number - a week passes and he doesnt deliver on his promise. Then Mr Andre Mohan who reads customers messages and doesnt reply. I sent him numerous whatsapp messages to ask if Game could give me a discount on a Gas Heater and Gas canister. He totally ignored my messages and eventually i get a call from Arshad who offers me R200 off the total sale. Again i complain to Andre Mohan who again doesnt have the decency to respond or even pick up the phone and call me. I dont understand why such a large organisation like MDD can employ people of this calibre when they clearly dont know what they are doing or dont even care what they are doing. Game management sucks and i will post this on all social media platform - Twitter, Facebook, Instagram etc. I have the messages that wasnt responded to and i will post it with all my complaints - Name and Shame game!!
We are in receipt of your re-occurring call with reference *** and apologize for the poor service received by yourself.
I escalated the matter to a higher level for investigation and final response.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your re-occurring call with reference *** and apologize for the poor service received by yourself.
I escalated the matter to a higher level for investigation and final response.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
