lN
lee N
1 reviews | Active since Jun 2018
08 Jan 2019, 11:05
DONT BUY ONLINE FROM GAME STORE!!!
Absolutely appalled by the service provided by Game. They are incapable of maintaining an online shopping service! I made an online purchase on the 20th of December and have not received any communication up to date. Every time I call the call centre they tell me they are gonna follow up with the warehouse and phone me back but they don't!!! they just playing games with me. Games have a 3-5 delivery promise but is not living up to it! Pathetic service, I will never buy online from Game again. They are messing me around, they took my money and I want my order. If I dont receive my order within the next week, I am going to take further action! Game simply cannot rob its customers like this.
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Replies (2)
Game's replyOfficial
08 Jan 2019, 11:11We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 31308
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 31308
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Game's reply08 Jan 2019, 11:11
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 31308
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 31308
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
lN
lee N's updateReviewer Update
08 Jan 2019, 11:14iTS FUNNY HOW THE SAME REPLY IS BEING SENT TO EVERYONE! I WONDER IF OUR PROBLEMS WILL BE SOLVED OR YOU JUST MESSING US AROUND AGAIN!
lN
lee N's update08 Jan 2019, 11:14
Reviewer Update
iTS FUNNY HOW THE SAME REPLY IS BEING SENT TO EVERYONE! I WONDER IF OUR PROBLEMS WILL BE SOLVED OR YOU JUST MESSING US AROUND AGAIN!