IP
Itumeleng P
1 reviews | Active since Dec 2016
23 Sept 2025, 14:07
DON'T BUY ITEMS ON GAME ONLINE
I have placed an order of a Freezer on the 17 September 2025 and game was supposed to deliver yesterday the 22nd of September. They haven't delivered and their tracker is not updated.
I called have send an email to their customer service yesterday and they promised it will be delivered today. They haven't delivered and no update at all.
I bought the Freezer not on credit so I don't understand why they are delaying my item.
I called again today and the customer service since he said I must hold.
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Helpful (0)
Replies (4)0
Replies (4)IP
Itumeleng P's updateReviewer Update
23 Sept 2025, 16:11What the hell, even yesterday when I called your customer service said I will receive a feedback within 24 - 48 hours and still today you telling me the same thing. I want my delivery within a fixed, reasonable deadline Or A full refund because you can't deliver.
IP
Itumeleng P's update23 Sept 2025, 16:11
Reviewer Update
What the hell, even yesterday when I called your customer service said I will receive a feedback within 24 - 48 hours and still today you telling me the same thing. I want my delivery within a fixed, reasonable deadline Or A full refund because you can't deliver.
IP
Itumeleng P's updateReviewer Update
24 Sept 2025, 17:37Your service is pathetic, on the tracking it shows that my order is with the courier and now you saying this 😡😡
IP
Itumeleng P's update24 Sept 2025, 17:37
Reviewer Update
Your service is pathetic, on the tracking it shows that my order is with the courier and now you saying this 😡😡
IP
Itumeleng P's updateReviewer Update
26 Sept 2025, 08:12Till today there's no track of my order. You failed to deliver and it doesn't look like you are willing to deliver. I demand my refund
IP
Itumeleng P's update26 Sept 2025, 08:12
Reviewer Update
Till today there's no track of my order. You failed to deliver and it doesn't look like you are willing to deliver. I demand my refund
Game's replyOfficial
26 Sept 2025, 14:38Hi Itumeleng, I am so sorry to hear that you have not received your order yet. Kindly be advised that our senior team are actively working on this matter and will contact you as soon as they have an update for you.
Game's reply26 Sept 2025, 14:38
Official
Hi Itumeleng, I am so sorry to hear that you have not received your order yet. Kindly be advised that our senior team are actively working on this matter and will contact you as soon as they have an update for you.