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Shelly T

1 reviews | Active since Apr 2009

05 Mar 2025, 11:54

Don't buy from Game, they take your money then cancel your order!!!

I placed an online order with Game for 2 camping chairs. At the time of placing my order, I had to pay immediately for the 2 chairs.

Now, one day before delivery is due, I get a message from Game to say that my order has been cancelled because they don't have stock. There was stock when I placed my order.

I then called the call centre and spoke to Ciara to find out about my refund, only to be told that it will take between 3- 5 working days for Game to refund me my money.

So what Game do is take your order, take your money and deposit it into their bank account so that they can earn interest on your money. That's why they only pay you back 3 - 5 days later.

Don't do business with this company, they rip their customers off!!!

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Replies (3)
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Shelly T's update05 Mar 2025, 17:34
Reviewer Update
Typical scripted response from a company that looks for excuses for their bad service.
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Shelly T's update05 Mar 2025, 17:41
Reviewer Update
DONT DO BUSINESS WITH GAME STORES. ALL THEY CARE ABOUT IS TAKING YOUR MONEY. CUSTOMER SERVICE US NON-EXISTANT. JUST LOIK AT ALL THE COMPLAINTS!!!
Game
Game's reply06 Mar 2025, 08:51
Official
Hi Shelley, thank you for coming back to us. I saw an agent from the complaints team was in touch with you.