Don't buy from Game

Don't buy from Game Stores. I hate going to Game Stores because there service is appalling, no matter which store you go to. I then decided to shop online, and it seems that is even worse. I made an online purchase of 2 items and upon delivery I only received one of them. I then sent emails to customer care and received no response to date. In this time I contacted customer service 3 times and , as helpful as the agents were, they could not advise as to why my order has not been delivered as more than 1 store had stock of the item. Today I call back and I am advised that none of the stores have stock. Note that this item is still being advertised on their website and on social media!!! This is false advertising. I have sent quite a few emails and I received 1 generic email stating that there is no stock of the item I purchased. I also found out today that the systems have not been updated since Black Friday and that's why the system shows that they have stock. Black Friday was over a month ago. @massmart is this the type of service you offer?