1 reviews | Active since Mar 2017
Dont Buy Electronics at Game Store, especially if they are on Sale.
I placed an order online on the 27th of August 2019, for a 58 inch JVC Smart TV since the stores around me didn't have stock and again was forced to pay an extra R250 for delivery. Delivery was completed on the 2nd of September 2019. Opened up the box and plugged it in and there were lines across the screen and on the left side going down. The next morning I called Game client services about the OBF and was advised to send six pictures of different angles and send to them. I did exactly that and only after two days I received a call from Game to advise me that they received my query and discussing it with the other managers. Ohk... I waited and they collected the 58 inch JVC Smart TV on the 10th of September 2019. I made a call to Game client services for feed back since its past five days for replacement and I was advised that the 58 inch JVC Smart TV was still with their technicians at Game Mall of The South since they are still checking what the problem is and hopefully fix it, then it will be delivered again but if they cant fix it they will give me a new one. I must say I'm very disappointed in Game...today its the 19th of September 2019 I still don't have a TV, I called client services again and the lady told me she doesn't know what's happening she will call Game Mall of the South and get back to me but still nothing from Game. I have been saving for five months to buy this TV, now I was sold a damaged TV and I'm told it will be fixed... a brand new TV fixed???? I am not happy at all and don't want the TV anymore... I want all my money back....
