BR
Beau-Nico Ryk
1 reviews | Active since Nov 2024
23 Nov 2024, 09:41
Don’t buy a bicycle from Game
I bought a bicycle at Game Tygervalley. It states it has a 6month warranty if anything is broken on the bike. In my case it was a manufacturer fault. They don’t want to refund me or give a new bike. Mind you the bike is only 1 month old. I have to pay for it to get fixed. No good customer service or good answers I get from Game.
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Game's replyOfficial
24 Nov 2024, 10:06Hi Beau-nico, thank you for getting in touch. I'm sorry, your bike is broken and the supplier has quoted you to have it fixed. I will address the matter with the store and you will be reverted to. Please note that not all parts are covered under the warranty and you can be provided with a technical report.
Game's reply24 Nov 2024, 10:06
Official
Hi Beau-nico, thank you for getting in touch. I'm sorry, your bike is broken and the supplier has quoted you to have it fixed. I will address the matter with the store and you will be reverted to. Please note that not all parts are covered under the warranty and you can be provided with a technical report.