NK
Ngoya K
1 reviews | Active since Oct 2014
12 Jan 2021, 10:24
Don't but electronics from Game
Do yourselves a favour, don't buy any electronics from Game ever! We bought a washing machine from Game in 2016 and added extended warranty on it. Our machine broke down in May 2020 (during period of extended warranty). It's now January 2021, no call or email or follow-up from Game.
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Replies (3)0
Replies (3)
Game's replyOfficial
12 Jan 2021, 10:57Hi Stella,
I'm sorry for the service you're received regarding your faulty washing machine.
A service call was booked under N Kasongo in September. Kindly advise whether the technician was out to check the washing machine as this will need to be escalated if not.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm sorry for the service you're received regarding your faulty washing machine.
A service call was booked under N Kasongo in September. Kindly advise whether the technician was out to check the washing machine as this will need to be escalated if not.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply12 Jan 2021, 10:57
Official
Hi Stella,
I'm sorry for the service you're received regarding your faulty washing machine.
A service call was booked under N Kasongo in September. Kindly advise whether the technician was out to check the washing machine as this will need to be escalated if not.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm sorry for the service you're received regarding your faulty washing machine.
A service call was booked under N Kasongo in September. Kindly advise whether the technician was out to check the washing machine as this will need to be escalated if not.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
NK
Ngoya K's updateReviewer Update
12 Jan 2021, 11:34Hi there,
That's a very late logging then. No one ever came out. Every time we called we were told there was an issue with backlog etc so eventually we just gave up
That's a very late logging then. No one ever came out. Every time we called we were told there was an issue with backlog etc so eventually we just gave up
NK
Ngoya K's update12 Jan 2021, 11:34
Reviewer Update
Hi there,
That's a very late logging then. No one ever came out. Every time we called we were told there was an issue with backlog etc so eventually we just gave up
That's a very late logging then. No one ever came out. Every time we called we were told there was an issue with backlog etc so eventually we just gave up
Game's replyOfficial
16 Jan 2021, 15:34Hi Stella,
Apologies for the delay in response and that the technician has never been out to you.
This will be escalated and you will be contacted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Apologies for the delay in response and that the technician has never been out to you.
This will be escalated and you will be contacted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply16 Jan 2021, 15:34
Official
Hi Stella,
Apologies for the delay in response and that the technician has never been out to you.
This will be escalated and you will be contacted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Apologies for the delay in response and that the technician has never been out to you.
This will be escalated and you will be contacted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,