Don't honor their guarentee

<p>I bought a Ryobi petrol chainsaw from Game in Richardsa bay on 2017-04-08. I used it the same day for less than 3 hours - not continiuosly and did follow all steps for oil and 2-stroke fuel. When I needed to use it again on 2017-04-15, I could not start it as the motor is stuck. I took it back to game and they did not want to replace it allthough it was only 6 days old. I spoke to the sales person, thedepartmental manager, and the branch manager. They only want to send it to the supplier for assesment and was not interested in helping me or replacing the faulty device. What it all comes down to (Indirect words from the branch manager) is that the warrantee that game offers is from the suppliers and that GAME don't have to replace it is it is not their warrantee. If I had any other choice of buying this product in Richards bay, I would have bought from them but my options are limmited. In short, allthough I bought it from GAME, they don't care about the customer and don;t honour their warrantee on a 6 day old product and I am left without my product and in the mercy of what game decides they are going to do. </p>