1 reviews | Active since Mar 2015
Don't Buy Tablet/Ipads at Game stores
I bought at tablet in August 2014.In September my tablet was immediately giving problems,it was not charging ,but I did not have time for game's tedious process to take it back, now i charge my tablet via a usb. Yesterday I was at my cousins wedding and decided to make a recording of the ceremony and noticed that inside the tablet it somehow cracked without any neglegence on my part, so I missed a precious memory due to a faulty tablet I bought at Game Stores in Zewenwacht mall. I took it back today because It had a year warrenty which is still in effect. I went to the returns department and was immediatly told it was a cracked lcd and the warrenty doesn't cover lcd screens (which I was never told) and I am going to pay to fix something that I have just used for six months and never broken it myself which was purchased on credit which is not fully paid yet. I ask to speak to the manager and received a bad service and told me that its the first time he has heard of something like this and was pushing on me it was cracked inside because it fell, which never occured. Plus they don't have a time period when its going to be fixed, I am in distress cause I need a tab,and don't have cash
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the matter was booked for repairs and the store will follow up and keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the matter was booked for repairs and the store will follow up and keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
