JC
Jason C

1 reviews | Active since Apr 2012

04 Dec 2015, 15:32

DON'T BUY ANYTHING FROM GAME, BE WARNED!!!

Bought a hoover vacuum cleaner the thing was fault in January 2015, and I have been trying to contact Kenliworth Game, every time I buy something there, they just informed me that I have to contact Hoover direct. After I had wrote my comment on HelloPeter finally, game support centre Ron emailed back me back said Kenliworth will contact me shortly. A Kenliworth support supervisor called me that I need to bring the goods back and he will check and refund or have it replaced, I told him, I'm about 1 hours drive from Kenliworth, he gave me his promise \no problem bring the unit he will solve it out ""; Game is breach of contract; No replacement nor the refund was made; nothing was resolve waste my time; my petrol to go to Kenliworth GAME for nothing; shame on Game such a big retail shop treat their loyal customer; I will tell all my employees; families; and friend DON'T BUY ANYTHING FROM GAME. Please be warned; if anything you purchased from GAME NO WARRANTY; there is NO AFTER SERVICE SUPPORT WHATSOEVER; they ***** customers' money; breach The Consumer Protection Act;No. 68 of 2008"""

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Replies (1)
Game
Game's reply04 Dec 2015, 15:40
Official
Hello Seeking4justice,

We acknowledge receipt of your complaint and apologize for any inconvenience caused.

The matter was forwarded to Management who will take this under advi*****t and will provide you with updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
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Tel: ***73