ko
kim o'ryan

1 reviews | Active since Oct 2013

07 Apr 2016, 17:10

Doing a good job

We bought pringles and asked if all the tins were on special Bennie said yes but if they dont have it on the system as yet by the till we should tell them he authorised it.<br> Which I did but the girl didnt seem to understand<br> As I walked out of Game Bennie came after us to find out if we were sorted and then checked the slip and saw the girl didnt charge the special price.<br> He then gave me a refund<br> Eventhough it was only R10, the service he delivered and his attitude was great, very professional.

0
Replies (1)
Game
Game's reply07 Apr 2016, 21:24
Official
Hello kimoryan,

We acknowledge receipt of your communication with reference ***3 and would like to thank you for taking the time to share your experience with us.

This matter was referred to senior management, who will ensure Bennie is recognised for the service provided.

Regards

Herman van der Berg
Customer Service Advisor
***
***73

Best regards,