Do yourself a favour & never shop at Game, ever!

Believe me, if there was a way to give Game's online business lower than 1 star, i would. I will never, ever, buy from Game again if i can help it.

I ordered 2 bicycles online on 13th Dec 2021. The payment went off my card immediately. As per Game's assurance, i expected to receive the bicycles at the very least on 21st Dec 2021. When i hadn't heard anything as of this morning (22nd Dec), i logged onto the Game website and logged a ticket. I subsequently received an auto-generated e-mail stating that my order had been cancelled.

No explanation, not even a generic insincere "sorry for the inconvenience". Called the Game call centre, and 19 minutes later, i was patched through to Kagiso who seemed genuinely uninterested in helping me, or in her job for that matter.

So, in a nutshell, it took Game 8 days to figure out that they didn't have stock of the bicycles; and it will take them another 3 - 5 business days to process the refund.

I would not be surprised if Game goes the same way as Edcon.