JC
Jacques C

1 reviews | Active since Sept 2015

19 Sept 2015, 08:24

Do not trust Game with your money or satisfaction

I have had many troubles with Game Mimosa Mall, from incompetence to bad attitudes to hours and hours of waiting for service, it's safe to say that they are the worst store in thr city. But opening an account with them will be the biggest mistake of your life. I have made months and months of payments, only to find out they never subtracted said payments from my accouny, I was billed for services I never heard of, and I have bren struggling 2 months now to get their RCS group yo help me, each week they promise it will be fixed, ao I wait and after a few days I call again and, as expected, they don't know who I am and don't know what my problem is. Please NEVER open a Game Account. There is no benefits and you are just going to cause yourself headaches for as long as the account is active.

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Replies (1)
Game
Game's reply19 Sept 2015, 10:24
Official
Hello Jayque1,

We are in receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.

We escalated the matter to Senior Management at RCS to investigate and they will contact you directly to discuss this matter.

Please do not hesitate to contact us should you need further assistance in this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73