DO NOT SUPPORT GAME STORES! The service is terrible!

Game stores advertise specials and then do not have stock. For 3 days I tried to call the Eastgate and Greenstone stores and there was no answer. When I did eventually get hold of someone they told me it never arrived in the store. I also called head office and was told that there is stock, I must just go into the store! I have a voucher which was given so cannot use it online. This is the worst service I've had in a long time!