DO NOT SUPPORT GAME CLEARWATER MALL

I bought a Samsung microwave cash from Game Clearwater 3rd Sept 2023. A couple of days later I noticed a crack on the plate. The crack was on the inside of the plate and the outer layer had a bubble. Immediately I stopped using the microwave and took it back to Game Clearwater mall on the 11th September 2023. I was advised it is the magnetron and only the magnetron is under guarantee and therefore they are not responsible to replace it I must take it to Samsung service centre. I took to Samsung in Clearwater mall and was advise to take it to Samsung Eastrand Boksburg. I sent an email to Samsung asking how to go about as the crack in the plate is getting worse just because of traveling they advised to deliver it to Samsung eastrand Boksburg. Upon my delivery the Samsung agent I spoke to saw the plate and the crack, she felt the bubble and agreed it was not customer negligence as the bubble started from the inside of the plate meaning it never fell to the ground or was hit by anything. If we want to replace the plate it will be at a cost of R621.00 and I am responsible to pay the amount. She advised as I am a Game Clearwater mall customer so is Game their customer as Game bought it from them. Game was supposed to take the microwave and send it back to them but instead Game refused to assist me and turned me away. I feel their customer service is very poor and the value of their customers does not mean anything to them. It is total lies what the Game adverti*****t on TV says "YOU'VE GOT GAME AND GAME GOT YOU" for them to turn me away in a very rude manner refusing to help telling me to go to Samsung with a microwave that I bought cash from them and now I don't know which way to turn because Samsung says Game must help, Game says Samsung must help.... I am really fed up being sent from pillar to post. Game Clearwater Mall I bought this microwave from you and I am returning your useless piece of **** you because I am not paying for something that was not my fault and I want all my money back including travel cost. Your customer service is poor and sluggish. I will never support Game or any of their products.