HS
Helene S
1 reviews | Active since May 2020
12 May 2020, 10:03
Do not order online with Game
This is my second review on the same issue. I ordered a printer on 17/4, cancel order on 28/4. 6/5 the printer was delivered but I rejected it. Wrote a review on Hello Peter. Group Customer Service Advisor did contact me and say that review is sent to senior management. Friday I asked her what about my problem. She forwarded it to other people and say "I note the call is closed.' No-one has contacted me yet. It is now 5 working days after I rejected the delivery and no refund. Do not order online with Game.
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Helene S's updateReviewer Update
19 May 2020, 18:02Tomorrow is a week from my previous review. Someone did phone me and said that she will come back to me that specific day. We'll it was Wednesday, now it is Tuesday. I don't have any email address from her. Only her private reply was signed Adi. No one from Game has communicate with me yet about my refund. I wrote two private replies one on Friday and one on Monday. I don't know what to do.
HS
Helene S's update19 May 2020, 18:02
Reviewer Update
Tomorrow is a week from my previous review. Someone did phone me and said that she will come back to me that specific day. We'll it was Wednesday, now it is Tuesday. I don't have any email address from her. Only her private reply was signed Adi. No one from Game has communicate with me yet about my refund. I wrote two private replies one on Friday and one on Monday. I don't know what to do.
