1 reviews | Active since Sept 2015
Do not know what they are doing
My father had a problem with Game since last year, he changed his banking detail and he wanted me to assist him to change if with Game, which was a nightmare and on the end of the day my father had to drive from Ventersburg all the way to Welkom to change his banking details as Game did not wanted to accept a signed letter from him.<br> After they went to change the details at the Welkom Game branch, and got the confirmation that the debit order details was changed to the new banking details, the debit order did not went through the account again.<br> my father phoned them to ask what is going on and why they did not change the details as this was the reason for him driving all the way there to clear this and now he need to do this again.<br> Yesterday my father received a letter stating that he now needs to pay interest and letters sent to him because of him being behind on his account, PLEASE, WAT POOR SERVICE IS THIS!!! people does not know what they do or how to do it, now my father has to pay for their mistake... GAME YOU REALLY DISSAPOINT ME, i will never have an account with you, and hopefully in the future my father will close his and never buy from your shop again...
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to the Credit Provider, RCS, who will contact you directly to discuss this matter. You can also contact them directly on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to the Credit Provider, RCS, who will contact you directly to discuss this matter. You can also contact them directly on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
