SG
Seelan G

1 reviews | Active since Nov 2018

07 May 2020, 09:37

Do not buy online from Game stores

I bought a printer (essential item) from game through their online portal on the 24 April 2020 and it is now the 7 May 2020 and the printer has not been delivered to me. Game does not respond to emails and they never answer their telephones and yet they are very quick to take your hard earned money. This kind of service is pathetic, it is tantamount to theft. Do not buy online from Game, as they will take your money and who knows when or if they will deliver your item.

0
Replies (1)
SG
Seelan G's update07 May 2020, 18:30
Reviewer Update
After numerous unsuccessful calls and online chats to your online support and web
Support, I finally managed to get a call answered by Kirk de Vries. Kirk was very helpful an. and he displayed the true meaning of customer service, nowadays it's very rare to find
an employee like Kirk who is competent and cares for customers. He promised on his
Callbacks and he arranged for my printer to be collected. Kirk is your 5 star employee and and I was just lucky that he received my call. Game, you need more Kirks on your payroll
If you want to run a successful business. I don't need to remind you, your sister company
Dion Wired folded. Big up Kirk, thanks once more.