KN
Kobus N
1 reviews | Active since Apr 2019
02 Apr 2019, 13:35
Do not buy online
Did an online purchase 23/2, requested an the same day a cancellation.
Today is the 2nd of April and they continue to tell me they processed the the refund on the 23rd, the refund was done.
This after quite a few calls and no help. I'm told it'll be escalated, but it seems that not even the escalation process works.
Do not purchase online from Game!
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
02 Apr 2019, 17:03Hi Kobus,
Thank you for taking my call and apologies for the inconvenience this has caused.
As discussed, I will forward all of your information to head office and feedback should be provided in the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call and apologies for the inconvenience this has caused.
As discussed, I will forward all of your information to head office and feedback should be provided in the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply02 Apr 2019, 17:03
Official
Hi Kobus,
Thank you for taking my call and apologies for the inconvenience this has caused.
As discussed, I will forward all of your information to head office and feedback should be provided in the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call and apologies for the inconvenience this has caused.
As discussed, I will forward all of your information to head office and feedback should be provided in the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
KN
Kobus N's updateReviewer Update
03 Apr 2019, 16:19Hi Brad
Still no response received.
KN
Kobus N's update03 Apr 2019, 16:19
Reviewer Update
Hi Brad
Still no response received.
KN
Kobus N's updateReviewer Update
03 Apr 2019, 18:06Hi Brad
Refund happened now. Thanks for the effort
KN
Kobus N's update03 Apr 2019, 18:06
Reviewer Update
Hi Brad
Refund happened now. Thanks for the effort