Do not buy from Game and Sinotech

I purchased a Sinotech 55'' TV from Game Cradle-stone in November 2019, In May 2020 the TV started to switch off and reboot on its own and by July 2020, the problem progressed to a point that we couldn't watch at all. I raised a complaint to Game in July, as the TV is under Warranty and provided the TV details. After 1 Month of waiting, I had to go into Game directly to follow up and identified that they didn't attend to my matter at all. I escalated this matter to a manager who assured me that the issue will be resolved and its now been 2 months and i`m still without a TV that I already paid for. I have sent multiple communications and have been to the store directly so many times - only to hear that they handling the matter and the management staff are to busy to speak to me in person. I have been given false information that they will make a decision to replace the TV but nothing is ever done. Game`s customer service policy to resolve all issues within 3 weeks is clearly a lie and a statement to mislead their customers. Game only cares about making the sale and thereafter any issues you have is your own problem. Avoid purchasing any item from Game and purchasing any Sinotech product