distress while pregnant

On the 3th of Sept 2017 I went to game in Clearwater mall to return a camp cot that I recireceived as a present but it wasn't suitable for a new born baby I seen a camp cot I wanted which was abit more but was willing to fill in the balance to get it I went to returns and they call the manage to assist me he refused to take it back because it didn't have a brown box I try explaining a few time it was a gift but he refused without even checking the condition I never open it just took it like how I received it been pregnant at the time he was very unhelpful and caused me alot of stress and didn't see reason after that another manage was called to assist and request the lady from the baby department to come check the camp cot and see the condition and allowed the exchange after all that tension and stress as I walked out of the game store I ended up having pains and was unable to walk much and ended up going into Labour at 36 weeks and having my baby at the mall and the manage of game refuses to see light I could have lost my baby or my life could have been in danger and they refuse to take responsibility of this because this all started with them I ended up having my baby in the baby chance room without any doctors just people who helped me until the emergency services arrived I was 3 day in hosiptal after that due to the shock and an infection I got baby and I thank God baby and I were okay but I will never forgive games Clearwater mall for what they made me und ergo knowing my condition and having my baby before time due to they management they have no feelings and care to put a pregnant lady under distress