FK
Farheena K
1 reviews | Active since Sept 2013
04 Feb 2015, 07:31
Dissatisfied with service
I purchased a LG microwave from Games Pavillion on th 02/07/2014.I have been experiencing problems as it is not heating,unfortunately I have misplaced my receipt.The transaction went off through my cheque card and it reflects on my bank statement.I did call Games Pavillion with all the details and they have refused to help me.The appliance is still under warranty and i am not willing to pay for any repairs.I am extremely dissastisfied with the service.
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Replies (1)
Game's replyOfficial
04 Feb 2015, 12:27Hello farheenak,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically (voicemail). Please provide us with an alternative number of please contact Kenneth Chetty on ***.
We look forward in assisting you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically (voicemail). Please provide us with an alternative number of please contact Kenneth Chetty on ***.
We look forward in assisting you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply04 Feb 2015, 12:27
Official
Hello farheenak,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically (voicemail). Please provide us with an alternative number of please contact Kenneth Chetty on ***.
We look forward in assisting you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically (voicemail). Please provide us with an alternative number of please contact Kenneth Chetty on ***.
We look forward in assisting you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73