Dissatisfied customer

I purchased a Russell Hobbs double door fridge in November 2017 Game Store Mall of the South. Ever since, I have had endless issues with the electronics and freezing. I laid numerous complaints at Game. A Russell Hobbs Tecnician came out three times but the problem still persisted. Apparently he listed the problem as solved which was completely untrue. In December 2020 I went to Game Store Mall of the South and there was no complaints listed in their log book. However the sales lady, Barbra does remember my numerous calls. Called the manger who said he would look into the matter and get back to me. There has been no response since. I wasted my money buying the fridge. There were numerous occasions where the fridge and freezer stopped freezing and all the contents had to be discarded. I informed the manager at Game of this.

Game Store Mall of the South and Russell Hobbs, this is very disappointing and unprofessional. My money has been in vain on your defective product which both Game and Russell Hobbs refuse to fix or replace. I would never purchase anything from Game Mall of the South or any Russell Hobbs product.