Dissatisfied and annoyed

I want to express my dissatisfaction and annoyance with Game Alberton City who treated me like a *****. I paid for 3 sets of ear phones and left the shop without collecting them. When i went back to the store to collect, they made me wait for about 2 hours because stock had to be counted. Imagine, my slip was proof that the items were not collected, confirmed by the floor assistent because, if yyou collect after payment they tick the items on your slip. After waiting patiently for about 2 hours the manager approach me, at first wanting to give me 2 of the 3 items paid for as per instruction by the admin manager. Upon counting stock, they found that the numbers did not matched. Now it was my problem, imagine. I insisted i want all 3 items i paid for so apparently the senior store manager was called and he just said they must tell me that they have to do an investigation and that they will call me. No regards to how far i stay, can i return to pick up my goods that i already paid for… The inconvenience. I was dismissed and had to leave, feeling powerless and treated like a ********…very disappointed