IK
Ivy K
1 reviews | Active since Aug 2021
28 Jan 2026, 12:24
Dissatisfied
On the 26th of December, I bought stationery online, 2 items were cancelled. Game promised to refund me. 3 days later I received an email from them saying that the refund was processed and that it will take 4-5 working days for it to reflect on my account. I still haven't received my refund, and I have been sending emails with no response.
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Game's replyOfficial
28 Jan 2026, 13:59Hi Ivy, thank you for reaching out. I am so sorry or hear that you were not refunded as of yet. I tried calling you, however, you were unavailable. Kindly advise the method of payment that you used to make the order and please provide us with your order number to assist you accordingly.
Game's reply28 Jan 2026, 13:59
Official
Hi Ivy, thank you for reaching out. I am so sorry or hear that you were not refunded as of yet. I tried calling you, however, you were unavailable. Kindly advise the method of payment that you used to make the order and please provide us with your order number to assist you accordingly.