Dissappointed, angry

I think GAME is making us micro-financers. It doesn't make sense why everyone that placed an order on Black Friday did not receive their order and is complaining. To top it off, they mark the order as delivered and complete on their website when in actual fact they did not deliver it. The customer service is very poor, they pretend to call you then drop the call before you can answer, thereafter come to your email to say they tried calling you. If you call them and get through, the person at the end of the line pretends not to hear you and drops the call, yet if you call again and are answered by a different person, they can hear you. Then comes the webchat, they seem not to know the purpose of it, they will all tell you they are waiting for feedback, note;for a complaint that was lodged 3 weeks ago. They can't even contact the store in question to find out whats happening or put some sort of pressure to have the matter resolved, so what purpose do they serve if they can't be the link between the customer and the shop. I must say I am very disappointed and dissatisfied with the online shopping experience and the customer services. If Game is really serious about their online shop, they must change their attitude. Game lonline is a ****!!!! Game does not deserve even a 1 star, if there was a zero would have put a zero.