Dissapointment with Game, nothing new!

26 November 2021 I paid R999.00 for the Bestway swimming pool game advertised in their catalog. OBVIOUSLY, they didnt have stock at any of their stores. I paid for the pool so long as they were very sure to have the stock the next day. Needless to say, that never happened. On 01 December I phone to find out where my pool is and spoke to the same manager, who's story changed too it will take a week or two. Long story about buyers and and and. She said she will contact me by the end of the day to confirm when the pools will be delivered. Also didn't happen! On 02 December 2021 I e-mail my complaint to ***, and *** to which I have not received any confirmation or feedback. Rediculous I then phoned again today 06 December 2021, and insisted to speak to the sales manager, who also had long stories! He said we can expect the pool by die 15th. He said he will get back to me before the end of today to confirm... Holding thumbs, but not hopefull for a call. I also insisted on a reference for my complaint and he gave me the contact number for Head Office ***. Dont even worry to phone them. No answer! Tried 5 times. Phone rings for 2 minutes and then just die... I cannot even say that the service is up to ****, because quite frankly, there is not service.

The Consumers Act states, that a Supplier must advertise goods or services ONLY if they are available and can be supp****.