1 reviews | Active since May 2016
Dissapointed in lack of interest and level of imcompetence from Game stores.
<p>Ordered a refrigerator from the Secunda branch, to be delivered to the lephalale mall branch.</p> <p>Refrigerator was on special and the Lephalale branch only had one in stock and was told that it is most probably a floor model from the Secunda branch.</p> <p>So one was ordered from Jhb to be delivered to Lephalale Branch.</p> <p>I insisted that the price stay the same as I ordered it on the date the special was active. I was told it would and that the delivery will be the following Friday.</p> <p> I had to be in Secunda and said that it would only be collected on the Monday.</p> <p>Monday morning I had to phone as i was never informed that it was delivered just to be told I will be paying the new price.</p> <p>I have informed customer care and have still not heard anything.</p> <p>I had to arrange to now hire a fridge as I brought up food from Secunda.</p> <p> </p> <p>Very disappointed...</p>
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Store management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Store management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that the store is unable to get hold of you telephonically but the store will give the item to you at the promotional price.
Regards.
Rina Taute
Group Customer Service Advisor
\Tel: ***73
Further to the above matter we confirm that the store is unable to get hold of you telephonically but the store will give the item to you at the promotional price.
Regards.
Rina Taute
Group Customer Service Advisor
\Tel: ***73
