QM
Queen M
1 reviews | Active since May 2014
05 Nov 2015, 09:55
Dissapointed by a service received at Game
I bought a fridge at game last year using my account. The fridge is now giving me problems I don't have a slip anymore but since I have an account with them they are failing to pull out my records and provide me with the details so that I can have the fridge fixed. I find this very disappointing because as a customer who is not a once off buyer they should have my profile.
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Replies (1)
Game's replyOfficial
05 Nov 2015, 15:04Hello mthembumq,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pietermaritzburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pietermaritzburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply05 Nov 2015, 15:04
Official
Hello mthembumq,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pietermaritzburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pietermaritzburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73