Dissapointed

On sunday we bought a Samsung tablet at Game brooklyn store..without opening the salesman in a<br> <br> hurry to go home gave us the package with a broken seal.we then notified him of this and he came back with another without without opening to check the contents or explaining the T &Cs he gave it to us and left.On arrival at our house we then realised that the lightning on the device was poor..we decided to immidiately pack it back into the box and return to the store. 08/03/16 we returned the device only to be told we need to take it to samsung or they will take it in for repairs but they cannot exchange it.We felt highly incovinienced as Game clear their advertising that \If we stockit.we will swop it\" the sales manager failed to assist us even though we explained that the device was not checked in the store nor where we advised of the terms of purchasehe told us that it is store policy not to check items on purchase but could not produce that policy when we requested.We feel very dissapointed in Game store Brooklyn we have been failed as my daughter has no device at school as we bought it for that purpose..we are highly inconvinienced<br> <br> <br> <br> <br> <br> <br> "