XM
Xoliswa M
1 reviews | Active since Nov 2019
11 May 2020, 15:48
Disposal of TV
11/05/2020 went to game store in gateway umhlanga, I had placed my TV for repairs in October 2019... So yes it has been a long time without taking it out... Been getting calls from the store checking if I'm still interested in the TV will I come fetch it..... So today when I went instore only to realize our tv was sent to action without us being notified of it spoke to the manager Patrick Abahrams who was extremely rude towards us as customers when told we didn't get any communication saying the TV will be sent to auction, if this is how game works I'm disappointed in their service....
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Xoliswa M's updateReviewer Update
14 May 2020, 17:42Good evening, it's over 24 hours now waiting for a call from Game nothing what is going on? I'm still waiting have the TV been sold without my concern ????♀️
XM
Xoliswa M's update14 May 2020, 17:42
Reviewer Update
Good evening, it's over 24 hours now waiting for a call from Game nothing what is going on? I'm still waiting have the TV been sold without my concern ????♀️
XM
Xoliswa M's updateReviewer Update
15 May 2020, 07:59@Debroah Moodley we don't have any letters from you guys stating that the TV is being sent to disposal and that's very rude of you to say that this case should be closed who are you to decide on that... I have proof of sms's that were sent to us none of them says the TV is being processed to disposal.. If you can maybe help us with call recordings that are telling us that the TV is being sent to disposal then we can close this call that's not for you to decide that we close this without proof so you need to relax and give me what I need as a customer please
XM
Xoliswa M's update15 May 2020, 07:59
Reviewer Update
@Debroah Moodley we don't have any letters from you guys stating that the TV is being sent to disposal and that's very rude of you to say that this case should be closed who are you to decide on that... I have proof of sms's that were sent to us none of them says the TV is being processed to disposal.. If you can maybe help us with call recordings that are telling us that the TV is being sent to disposal then we can close this call that's not for you to decide that we close this without proof so you need to relax and give me what I need as a customer please