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josephine P

1 reviews | Active since Sept 2011

07 Aug 2015, 07:40

displaying things that are out of stock

I have been looking for a sound bar the past week.....been to 2 different game stores they both display stuff that they dont have stock.....I wanted a telefunken sound bar was told its out of stock.....went back the following day I asked for an LG one still was told out of stock.....went back yesterday I asked for the one on your weekly specials catalogue I was told that they haven't received stock as yet....I need you guys to help me understand the logic behind displaying stock you dont have and also advertising something that you haven't even recieved from wherever u get your stock from.....thats false advertising!

0
Replies (1)
Game
Game's reply07 Aug 2015, 11:10
Official
Hello Jozi86,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the store management of Game Fourways for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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