Dispatch Manager says wait till after his lunch

I purchased a washing machine at Game South Gate Mall, was in the shop at 12 midday and due to bad attitude and unprofessional behaviour by the dispatch manager my experience was regrettable left at 13h45. Prior to the terrible service I'm dispatch I'd like to say thank you and we'll done to the very helpful energetic and kind lady in sales by the name of Claudette, she really went out of her way to make me feel like a valued customer. However her efforts and good work up in the store were all eradicated by a rude and disrespectful dispatch manager on duty who literally told me and another customer that we should wait until he is done on his lunch break. After numerous complaints and arguments with the security and dispatch staff the manager came to assist 50 minutes later and didn't even apologise or look the least apologetic but simply carried on with his work as if nothing was ever wrong. I was so upset and feel that this kind of behaviour warrants serious action from the Mass Mart Head Office as this is pathetic and unacceptable. Save yourself 2 hours hours and rather go to a different retail outlet that will give you service worthy of your money and time.<br> very upset