JM
Jan-Casper Moore
1 reviews | Active since Mar 2014
23 Oct 2025, 20:07
Dishonest game
I purchased a washing machine online, advertised as new. The machine arrived without a box, without a manual, clearly been used before or showcased as a demo model. Scratches. Not new! It was also brought, withou its box, on an open bakkie from 50km away. Just no care. Game is out to deceive and cheat its online customers. Truly not a honest company. Truly a company that does not care in delivering what they advertise.
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Replies (3)
Game's replyOfficial
24 Oct 2025, 16:17Hi there Jan-Caspe, I'm truly sorry that you received a fridge without a box and with scratches. We will be sending an email to *** requesting 4-6 images of the fridge, then we will escalate this to the relevant department for assistance.
Best regards,
Game's reply24 Oct 2025, 16:17
Official
Hi there Jan-Caspe, I'm truly sorry that you received a fridge without a box and with scratches. We will be sending an email to *** requesting 4-6 images of the fridge, then we will escalate this to the relevant department for assistance.
Best regards,
JM
Jan-Casper Moore's updateReviewer Update
24 Oct 2025, 16:20WASHING MACHINE! NOT A FRIDGE.
JM
Jan-Casper Moore's update24 Oct 2025, 16:20
Reviewer Update
WASHING MACHINE! NOT A FRIDGE.
Game's replyOfficial
24 Oct 2025, 17:46Thank you for your response.
Best regards,
Game's reply24 Oct 2025, 17:46
Official
Thank you for your response.
Best regards,