DISGUSTING SERVICES FROM CLAIMS DEPARTMENT

Item: Game
Rating: 1

GAME INSURANCE DEPARTMENTS OR CLAIMS DEPARTMENT HAS TERRIBLE AND DISGUSTING SERVICES , ALL MY REQUESTS FOR THE TELEPHONE RECORDING HAS GONE IN DEAF EARS ....WHICH WILL PROVE HOW *********** THERE DEPARTMENT IS. I NEVER GET ANY RESPONSE FROM THE EMAILS I SEND BUT THIS ONLY PLATFORM THEY RESPOND TO.....

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Replies (2)

Game's replyOfficial

12 Aug 2020, 10:23

Hi Vasanthi,

I'm sorry for the experience you've had with your query and the delay in response to your emails.

This is certainly not the service delivery we want you to have.

We will escalate this matter to the management and they will get back to you.

Kind Regards

Mlindeli Ngcana

Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********

www.game.co.za

Game's reply12 Aug 2020, 10:23

Official

's updateReviewer Update

12 Aug 2020, 12:01

GET YOUR CLAIMS DEPARTMENT TO GIVE ME THE TELEPHONE RECORDING FROM MAY -JUNE WITH THEM .THAT WILL BE HELPFUL.

's update12 Aug 2020, 12:01

Reviewer Update

GET YOUR CLAIMS DEPARTMENT TO GIVE ME THE TELEPHONE RECORDING FROM MAY -JUNE WITH THEM .THAT WILL BE HELPFUL.