1 reviews | Active since Jul 2020
Disgusting service to the elderly
On the 24th June my mother who is 73 returned a JVC SMART tv to game Tygervalley as it has stopped working. Not a single person from game Tygervalley has contacted her ever since. On the 15th July we called the shop and spoke to the salesman who told her that they could not tell her when she would be receiving the TV back or what was happening. We asked the person for game head office number and they REFUSED TO GIVE IT TO US... ****em jaftha the salesman promised to call my mom back that same day.. It still has not happened. Suffice to say it's the end of the month of July.. Monday my mom went back to game and they gave her other excuses why the TV was not ready. Again a salesman promised to call my mom (a 73 yr old pensioner) back the same day.. Guess what STILL NO CALL. I am disgusted at the behavior of the game TYGERVALLEY STAFF and the treatment of so-called valued clients Not even a reply on the email sent the 15th July to complaints@game. I will never ever do business with game Tygervalley and will dissuade every one who even thinks about doing the same
As you can see it is the 15th August and guess what.. Still no joy
After your last email we were contacted on the Saturday by a gentleman from game and promises were made for repairs to the TV and that e would be contacted SOON.
Its 2 weeks later. My mom contacted the store just to hear that the person is ON LEAVE NOW and they AGAIN promised to call her back with information about the case on Thursday 13th...but as usual NO ACTION ON THEIR PROMISES.... Meanwhile my mom of 73 is spending another week without a television to at least make lockdown a LITLLE BIT MORE BEARABLE.
But I will never recommend your Tygervalley branch to any person again
As you can see it is the 15th August and guess what.. Still no joy
After your last email we were contacted on the Saturday by a gentleman from game and promises were made for repairs to the TV and that e would be contacted SOON.
Its 2 weeks later. My mom contacted the store just to hear that the person is ON LEAVE NOW and they AGAIN promised to call her back with information about the case on Thursday 13th...but as usual NO ACTION ON THEIR PROMISES.... Meanwhile my mom of 73 is spending another week without a television to at least make lockdown a LITLLE BIT MORE BEARABLE.
But I will never recommend your Tygervalley branch to any person again