MB
Meagan B
1 reviews | Active since Jul 2020
17 Jul 2020, 09:06
Disgusting Service from Game
I placed an online order with Game on 8 April 2020 for household items, as I was moving and all of the items were essential items. I spent just over R2500 on everything and requested delivery.
Since then, I have had 2 of my items delivered.
I have emailed Game Customer Care multiple times, all of which have been ignored. I have phoned Game Customer Care multiple times, every time I have been PROMISED that someone will phone me back by the end of the working day. Not once has anyone from Game phoned me back.
I have still yet to receive any more of my items, I have not received any refund. No one gets back to me, and the managers are always “unavailable”.
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Replies (1)MB
Meagan B's updateReviewer Update
18 Jul 2020, 11:50Hi Tammy
Sorry to say, but I do not believe that you will get back to me regarding this matter. I have been promised for 3 months that someone will get back to me, and no one does.
I will be approaching the Ombudsman and possibly lawyers if this is not sorted out by the end of the month.
I am a single mother to a 7 year old, and am currently pregnant with my second. This is a lot of money to me, and it has been completely wasted.
I expect to have a full refund in my account by the end of the month, or I will be getting legal assistance.
Sorry to say, but I do not believe that you will get back to me regarding this matter. I have been promised for 3 months that someone will get back to me, and no one does.
I will be approaching the Ombudsman and possibly lawyers if this is not sorted out by the end of the month.
I am a single mother to a 7 year old, and am currently pregnant with my second. This is a lot of money to me, and it has been completely wasted.
I expect to have a full refund in my account by the end of the month, or I will be getting legal assistance.
MB
Meagan B's update18 Jul 2020, 11:50
Reviewer Update
Hi Tammy
Sorry to say, but I do not believe that you will get back to me regarding this matter. I have been promised for 3 months that someone will get back to me, and no one does.
I will be approaching the Ombudsman and possibly lawyers if this is not sorted out by the end of the month.
I am a single mother to a 7 year old, and am currently pregnant with my second. This is a lot of money to me, and it has been completely wasted.
I expect to have a full refund in my account by the end of the month, or I will be getting legal assistance.
Sorry to say, but I do not believe that you will get back to me regarding this matter. I have been promised for 3 months that someone will get back to me, and no one does.
I will be approaching the Ombudsman and possibly lawyers if this is not sorted out by the end of the month.
I am a single mother to a 7 year old, and am currently pregnant with my second. This is a lot of money to me, and it has been completely wasted.
I expect to have a full refund in my account by the end of the month, or I will be getting legal assistance.