Disgusting Service from Game and it’s Manager

Item: Game
Rating: 1
Author: Belinda Z

Game Knysna is the worst with their faulty appliances. We bought a washing machine from them a day ago and already the washing machine doesn’t work. It doesn’t even switch on regardless of the fact that we have never used it yet. I’ve gone to Game today and they are telling me they will have someone look at it in 3-4 working days so I’m the meantime what just happen? They are useless with their manager included. No customer service whatsoever.

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Replies (1)

Game's replyOfficial

31 Aug 2019, 11:50

Hi there Belinda,

Thank you for bringing this to our attention.

I am sorry for the services that you received and the issues you are having with your item. Please forward an email to *** and cc in *** with #212453 as your subject, please include your contact details and any agent that you spoke to so that we can resolve this as soon as possible.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply31 Aug 2019, 11:50

Official