MM
Matilda M

1 reviews | Active since Apr 2017

29 Aug 2019, 07:50

Disgusting service at Game store

Disgusting service at Game Store Mtata plaza.so I bought a built in wardrobe at Game store on the 22/08/19 and today on the 28/08/19 I returned the parts of the wardrobe that were faulty with the wardrobe and the missing *****s however the manger that was meant to attend my matter was rude I explained to the manger that that wardrobe was already placed and he said I should de assemble the wardrobe and that it back to the store Mind you we have paid for the product at the store paid for a delivery van to deliver the wardrobe from store to my house paid for a guy to assemble the wardrobe I explained this all to the manager and he claimed that I should still bring to the store The service received from the manager alone was apoling disgusting beyond words.Game store mtata plaza needs to train their stuff

0
Replies (3)
Game
Game's reply29 Aug 2019, 08:18
Official
Good day Matilda,

We apologise for the service received and any inconvenience caused.

Please send your name and contact number to *** and cc *** so we can look into this matter.
Include the reference number #210408 in the subject line.
 Kind regards, Brad Adriaan Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
MM
Matilda M's update29 Aug 2019, 09:19
Reviewer Update
Contact number ***
MM
Matilda M's update30 Aug 2019, 13:02
Reviewer Update
It’s been 2days since I posted my complaint on hello peter about Game store at mthatha plaza I received a private message from the store requesting my contact details and I rep**** to the email but I still haven’t received any feed back with my issue
Frankly I I’m not pleased with Game