NB
Nathan B

1 reviews | Active since Aug 2014

04 Mar 2015, 11:14

Disgusting Service and Out of Stock

I'm disgusted by the lies and service received from Game Promenade Store this morning. <br> i went to the store to purchase the Ariel Special which is 3 for R99 which was only posted in yesterday newspapers.<br> <br> Went to the store at 9am, asked one of the staff for assistance as i couldnt find the special on the Ariel. It was told to me that they out of stock... How can you be out of stock if the product was only posted yesterday ... on top of it as i was talking to the floor assistant she turn her back and just walked away.<br> <br> This is the most pathetic and worst serviced ever experienced at a game store.

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Replies (1)
Game
Game's reply04 Mar 2015, 13:46
Official
Hello Skywalker009,

We acknowledge receipt of your complaint with reference ***.

Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***63