Disgusting service

Once again I’m being taken for a ride with another online store . It’s absolutely disgusting how consumers get treated in this county . I placed a order of a patio set on the 24 th December as a gift for a family member . There was a special running where it was 2999 and now is 1799 . No problem placing orders stock is all available . To get a call this afternoon to say I must be refunded there’s no stock which is a LIE!!!! First of all you can still order them online but at the FULL PRICE ! So conveniently you can get the patio set but at the full price NO STOCK FOR THE DISCOUNTED PRICE !!! Such ******* !! Secondly I phoned 2 game stores they all have stock and have put it aside . Thirdly to be told the online is different from the stores , that is such nonsense it is NOT the consumers problem if they made a so called error and don’t have stock . They must get it from where there is stock . This is why THE CONSUMER ACT has come into play . Because you have companies like this ripping people off all the time . They want to make you get the refund so you land up paying the difference . The order was placed with no problem on the 24 th if there’s no stock you wouldn’t be able to do it then or now . I’m contacted today on the 30 th to say there is no stock . I’m taking this further to the ombudsman , I have the proof that you can still order but at the normal price and I have the proof that game stores still have stock . I want this to be rectified by tomm the 31 st and I will go collect it MYSELF and game the glen . This is shocking . I am in the retail field and this is Not how you treat your consumers !!!! We are spending our hard earned money in your stores !!!!