1 reviews | Active since Nov 2016
<p>I was with my family at the Game store in canal walk and I required assistance in the outdoor department. </p> <p>I was with my two children aged 6 months & 2 years. I had to look for a staff member to assist me and was informed "Christo"works in that department. </p> <p>I waited for him for twenty minutes and then asked another staff member for assistance and was told he will call Christo.</p> <p>I waited again and then decided to go to the manager;Mr Pillay who said he will get Christo to assist me. I waited again and gues what NO Christomy children restless so I went to Mr Pillay who gives me the dumbest blank look(if thats possible).Im upset and children are screaming and Mr Pillay just don't care. I would expect that somebody in his position to react in a different manner.My day was ruined and I left the store empty handed,children restless and shocked at the lack of service .</p>
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
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