TM
Thabisile M
1 reviews | Active since Apr 2013
16 Feb 2016, 16:10
disgusting service
My partner purchased a Lenovo laptop for me with his account at game in gateway on the 02/01/2016. The laptop is now faulty and I no longer have the slip. I was very disappointed to find that I can't be assisted even though I still have the original box of the laptop and that game can't do a print out or confirm that the laptop was purchased there
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Replies (1)
Game's replyOfficial
18 Feb 2016, 11:03Hello mashandoo,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management is investigating this matter and will be in contact to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management is investigating this matter and will be in contact to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply18 Feb 2016, 11:03
Official
Hello mashandoo,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management is investigating this matter and will be in contact to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management is investigating this matter and will be in contact to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73