DISGUSTING SERVICE!!!!

On 24 December 2015,purchased a Blender from Game.all excited, brought it home and ready to whip up my marinade for Christmas lunch the next day.switch on,blender runs for 4 seconds and stops,giving off a burning scent. disappointed, I waited to come back from holiday and took it Game Pavillion on 2 January 2016. upon arriving i was greeted by unfriendly faces who asked me to wait while they checked the blender. Indian woman who happens to be the supervisor called me into their back room to show me the blender was working.I explaind what had happned and that I will nt take the chance of burning off any of my own appliances and requested a voucher to get another one. i specifically noted that i did nt need the cash and i will gladly take something of more quality! After a frustrating argument insisting that they cannot accept the blender, the manager (RISHI B.) was calld to convince me. he did, and i accepted the blender going to the supplier to be checked.I was promised a call from 1 of the 4 ladies 3 days later with feedback.10 days later- still nothing.Call today and get attitude from the same illiterate supervisor who cannot take responsibility for her staff!! still no blender!!